Tuesday, January 31, 2023

Facebook: Something you posted goes against our Terms of Service




Facebook Support Post: Friday, January 27, 2023 at 12:53 AM

Something you posted goes against our Terms of Service
We have Terms of Service to encourage people to express themselves and connect with each other in a way that's respectful to everyone on Facebook.

If something you post in the future violates our Terms of Service, your ability to post content may be temporarily restricted or your account may be disabled. 

Facebook Email Reply To Appeal: Fri Jan 27, 2023 04:05:43 AM

Thank you for submitting your appeal (Form). We removed or disabled access to content you posted on Facebook because it doesn't follow the Facebook Terms of Service. Our policies prohibit posting fraudulent or misleading content or content that otherwise violates the law.
Thanks,
The Facebook Team

Facebook Email: Sun, Jan 29 at 11:44 PM

Hi,

Thanks for contacting Facebook. In order to process your appeal, we need more information from you. Please provide us with:

- identification of the content that has been removed or to which access has been disabled
- the location at which the content appeared before it was removed or access to it was disabled
- an explanation of why you believe the content should be restored

Once we’ve received this additional information, we’ll look into the matter further.

Thanks,

Facebook  

Email Reply To Facebook Team: Mon, Jan 30 at 4:58 AM


Facebook:

In order to process your appeal, we need more information from you. Please provide us with:

- identification of the content that has been removed or to which access has been disabled 

My Group "Pickleball Live Streaming Network" has been disabled. Group URL: https://www.facebook.com/groups/1194540214056834

- the location at which the content appeared before it was removed or ac 

Since the group is disabled, I am locked out of the group. I do not know what the post is that "goes against Facebook's Terms of Service". On January 26, 2023, I made several posts relating to Anna Leigh Waters 16th Birthday #AnnaLeighWaters and the "Major League Pickleball" event in Mesa, AZ #MLPMesa. Could the number of posts I made in one day to the group be the issue? What is "ac"?

- an explanation of why you believe the content should be restored 

At this point, I do not care about the content. I care about having access to the "Pickleball Live Streaming Network" Group and knowing exactly what post or posts went against Facebook's "Terms Of Service" and triggered the Facebook Team to disable the group so that this never happens again.

Can I have access to the Group to figure out what happened?
Can I talk to a Facebook employee via "Facebook Voice" or phone to discuss this issue?

I look forward to hearing from a member of the Facebook Team to figure out why the "Pickleball Live Streaming Network" Group was disabled ASAP.

Facebook Email: Mon, Jan 30 at 5:14 AM

Hi,

Thanks for contacting Facebook.

We reviewed your request and based on the information provided to us, we’re unable to restore your content.

We removed or disabled access to the content you posted on Facebook because it violated our Terms of Service. Our policies prohibit people from posting content that infringes someone else’s rights or otherwise violates the law.

You can learn more about intellectual property in the Help Center:
https://www.facebook.com/help/intellectual_property?ref=CR

Thanks,

Facebook

Reply To Facebook Mon, Jan 30 at 5:14 AM Email:  Mon, Jan 30 at 5:38 AM

> We reviewed your request and based on the information provided to us, we’re unable to restore your content.

Does this mean that the "Pickleball Live Streaming Network" Group is permanently disabled? Group URL: https://www.facebook.com/groups/1194540214056834

I have no idea what this is about?
What happened?
Who can I discuss this with? 

NOTE: The Facebook Team has not responded to the above email.




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